A topic that frequently hinders employee engagement and active participation in organizational improvement is decision making parameters. It is common for firms to be driven from the top thus limiting the influence even the best employees have to a very narrow slice. This is done under the auspices of “fiscal responsibility” and “shareholder accountability” when normally it is a lack of trust in the ability of front line personnel to make the best decisions for the firm.
The problem with this methodology is that the front line employees are disheartened by the lack of opportunity, and since they are not permitted to make key decisions, they cannot improve nor can management see their potential.
Decisions should be made as close to the problem as possible in order to speed identification and implementation of solutions. This decreases downtime and increases employee commitment and skill level.
Copyright 2016 Doug Ringer
Doug’s Blog is a frequent memo that is always powerful and to the point. It focuses on innovative ideas to help organizations create Profitable Habits that improve profitability.
Privacy statement: Your email address is never shared with anyone for any reason.
You may subscribe to my monthly Product Development Accelerator newsletter by clicking here.