How To Make the Best Decision Every Time
Making a decision is the most important task any manager will perform during his career. Unfortunately, there is little formal training provided to managers or employees in the art and science of making decisions.
Over the next few posts I will provide a thorough review of the process and of the mechanisms needed for effective decision making. As a bonus, I will include guidelines for ensuring the decision remains effective, once made.
What is a Decision?
A decision is a choice between various ways of accomplishing a particular task or goal. Decision making is NOT problem solving. Decision making is a component of the problems solving process and why I chose to present the decision process first. The two processes are complimentary but not synonymous.
Types of Decisions
There are at least 3 type of decisions that managers can make and they are based on the immediacy of the need and the ability to affect change in the situation. These shown below are typically used in the problem solving arena.
The interim action is a short term decision that immediately reduces stress on the system. This is normally the first action taken and will “buy some time” until a final solution is implemented.
The adaptive action is used when the root cause cannot be determined or, once determined, cannot be altered. This type of action is also taken when the root cause is known but implementing a solution is either cost prohibitive or simply not possible in the current environment.
This is the ultimate step in solving and eliminating the problem. The cause is identified, an effective and palatable solution is known, and can be implemented.
7 Steps to Effective Decisions
These are the 7 steps in making effective decisions:
- Establishing Objectives
- Setting Priorities of Objectives
- Developing Alternatives
- Choosing an Interim Solution
- Assessing Results
- Implementing Controls
Each of these steps are necessary to make a logical and sound decision. Also, once learned, are repeatable for all manners of decisions.
Over the next 3 posts I will provide a thorough review of the mechanisms needed for effective decision making. I also will include guidelines for ensuring the decision remains effective.
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